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OFFICIAL FEEDBACK THREAD: PADFONE-X; Android 4.4.2
Moderators: Marc Schattorie, ctys2ard, oroo708, JHS_NL, RaithK, allram, Frits
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grossmhm
Wed Jul 06 2016, 04:15PM
{ASUS_EMPLOYEE}
Registered Member #2868
Joined: Wed Jul 09 2014, 10:01PM
Posts: 3
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Padfone-x; android 4.4.2 cannot make or receive calls in USA; No service when dialing out! Has full connectivity and 4G service except when placing a call. All other features work perfectly including Bluetooth, WiFi,internet,USB, etc.

When WAZE is run only one time, cannot make any calls to anywhere on LTE or any other AT&T service.

7 calls to AT&T provides no help... not 100% sure it is waze, but problem began memorial day 2016. No help on waze site or forums... Note: 2 phones are affected by this problem, and it's not my AT&T account according to the provider's tech support!!! SIM cards have been replaced, but then problem comes back... I'm convinced it is a software problem, because factory reset fixes temporarily, but not sure where...


Can anyone help fix problem? Factory reset allows outgoing and incoming calls, but then dailing/calling service crashes in a few days...
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Larrytwo
Wed Aug 31 2016, 10:17PM
{ASUS_EMPLOYEE}
Registered Member #3458
Joined: Wed Aug 31 2016, 10:02PM
Location: Washington State
Posts: 3
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I have exactly the same issue. I have At&t as well, and I think the same thing...its the phone, not the network. Asus has been no help at all. Maybe that's why this great idea never caught on. Too many corners were cut on quality. Since I don't see any responses to either of your posts, I have to assume that I wasted my money, and I'll just have to get a new phone.Too bad. Thought this was a great idea for an older guy with eyes not what they used to be.
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Larrytwo
Sat Sep 17 2016, 05:19AM
{ASUS_EMPLOYEE}
Registered Member #3458
Joined: Wed Aug 31 2016, 10:02PM
Location: Washington State
Posts: 3
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Update: tried something different. Testing a month of service with another carrier. So far, no issues. Calls go through without a hitch, in both directions. Just in case anyone is still watching, I'll update at the end of the test.
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grossmhm
Sat Sep 17 2016, 03:54PM
{ASUS_EMPLOYEE}
Registered Member #2868
Joined: Wed Jul 09 2014, 10:01PM
Posts: 3
Thanked 0 time in 0 post
No it is not the phone, as you said it works with a different carrier... Asus now has my phones and we are waiting for them to tell us what's wrong. I know AT&T changed something or Google did since all the providers are in bed with Google anyways
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