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dust on camera

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Cognicom

Mon Mar 25 2013, 11:13pm

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sk39 wrote ...

Unfortunate thing is i have as well broken my warranty (who cares, who ever need to repair phones if they work the first week).

... unless you have a Samsung Galaxy S3

Thanks for the info, SK39; I'm sure there're quite a few people here who'll be able to make good use of it.

ime95mos

Tue Mar 26 2013, 01:08pm

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So, you can actually do this withouth voiding the warranty by not removing the battery and the screw beneath the sticker?

-Mister2-

Wed Mar 27 2013, 03:07pm

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Has anyone been able to locate where the dust comes from? Is it lurking in from the headphone jack? I am wondering about buying the PF2 as I like the concept, but the build quality concerns me a bit.

If I could keep the dust out from the camera lens by having a plug on the headphone jack I could live with that.

Thanks.

Cognicom

Wed Mar 27 2013, 08:26pm

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-Mister2- wrote ...

Has anyone been able to locate where the dust comes from? Is it lurking in from the headphone jack? I am wondering about buying the PF2 as I like the concept, but the build quality concerns me a bit.

It seems to all depend on the production run during which it was made, with my suspicion being that it was the earliest production run(s) which exhibited the problem.

I have a plug in the headphone socket full-time, but that's not a definitive solution as I had the 'phone for about a month before inserting the plug, and never had any dust issues on either camera.

Fiili

Thu Mar 28 2013, 07:57am

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From what can be seen opening the back cover, it is quite clear dust comes from the jack and from the not sealed space between plastic and metallic jack ring. I have tried to seal that area with a sort of self made gasket, but have to say that while running or biking dust still penetrates camera lens....

wallmon138

Thu Mar 28 2013, 08:44am

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Hi guys! I also HAD this problem until last month I've been able to clean the camera myself without breaking my warranty here in Taiwan. I've been thinking should i do a tutorial for you guys out there cause i know you guys wouldn't want to waste the money to send it back to AUSUS for them do it for you.
Basically what i did was to remove the back cover,and unscrew the top Six screws which sid not have the warranty stickers ,then i remove the camera glass from inside and clean it,though i don't know if the warranty stickers in other countries are different but if it's the taiwan model it should work:-D

-Mister2-

Thu Mar 28 2013, 12:43pm

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Thanks guys. Nice to hear there's still someone who hasn't got dust inside.

I wouldn't really want to open the phone say once a month. I do run and bike a lot in the summer and my current phone SGS2 collects dust inside the back cover a lot, but luckily doesn't cause any problems there. Dust aside have had a lot of other issues with my galaxy and feel like switching to other brand.

Padfone infinity looks great too, but I fear it's just too big as a phone for me. =/

Annabelle

Mon Apr 08 2013, 07:19pm

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Hello everyone! Noticed this problem a few weeks ago, but now its starting to affect picture quality. So now I dont know what to do

.
Already returned 2 padfones to my retailer because of bad speaker (1st) and bricked (2nd). Cant really accept that I might have to return another one...

Anyone been in contact with asus-support? Is this anything they can fix over the desk?

Annabelle

Sun May 05 2013, 04:13pm

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Question to those of you who sent it in for a new lense/dust removal.
Did they fix the problem? Or is there new dust on the lense after a while?

corbendallas

Sun May 05 2013, 04:21pm

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I have sent it 3 weeks ago and will recover it tomorrow.
I understand it was clean, and i will verify serial number to confirm.
I can tell you if it fix definitively or not this problem

Propov

Mon May 06 2013, 09:38pm

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Im from Bulgaria and sent my PF2 for camera cleaning.The service is in capital Sofia.Just one week and they fix it.Now the camera glass looks better fixed.Before it was little moving and knocking.My phone is only in 2 months of use.

corbendallas

Thu May 23 2013, 12:55pm

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15 days since my phone had come back from Asus service and still no dust!
I cross my fingers....

However, i look at the infinity! Full HD power

Xmoo

Thu May 30 2013, 08:16pm

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corbendallas wrote ...

15 days since my phone had come back from Asus service and still no dust!
I cross my fingers....

However, i look at the infinity! Full HD power

I've spoken with the service center and they clamed having a perm solution to this.
So fingers crossed.

Have to send mine back soon to.

corbendallas

Thu May 30 2013, 09:24pm

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Until now, no dust
maybe they're right...

rezamosi

Mon Jun 10 2013, 10:54am

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is this ok to remove lens cover from camera and use the phone without lens cover ? beacuase i cleaned my lens 5 time in 6month and still after one week it gets dusty !!!

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